How to report an error in your Social Security earnings record

Identify the record and the discrepancy

This task concerns earnings credited to your Social Security record. It is different from changing a name or date of birth, correcting a tax return, or reporting current wages while receiving benefits.

Review the earnings history and note the year or years that look incorrect. Write down whether wages appear missing or an amount seems wrong. A specific description gives SSA a clearer starting point than a general request to change your benefit.

Gather the records you already have

SSA’s correction FAQ says W-2 forms, pay stubs, and similar information can be helpful. Compare the year and employer on each item with the entry you are questioning. Keep records from different employers and years separate.

Form SSA-7008, Request for Correction of Earnings Record, asks about the period in question, the earnings disagreement, and supporting evidence. Read the form and its instructions if SSA directs you to use it; do not assume that downloading the form submits a request.

Try the official correction route

Sign in through SSA’s own account service and check whether an online correction request is available for the issue. SSA says you may be able to request a correction online; it does not say every error can be resolved through the same screen.

You can also call 1-800-772-1213, or 1-800-325-0778 for TTY service. Explain the earnings year and the evidence you have. Ask which submission method to use and whether any further records are needed.

Ask about older earnings

SSA’s FAQ explains that correction time limits have exceptions. Do not decide that an older error is automatically uncorrectable, or assume that every old entry can be changed. Contact SSA so it can review the type of error and the applicable rules.

If you cannot find an old W-2 or pay stub, say so. SSA’s earnings-record guidance describes other ways it may investigate missing earnings. The absence of one record is a reason to ask about evidence, not to invent an amount.

Keep a clear follow-up record

Save a copy of what you submit and any receipt or instructions SSA provides. If SSA requests additional information, keep it with the original correction request. Use the office locator only when the service directs you to local help or you arrange an appointment.